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Privacy Policy

Last updated 15 July 2018

This Privacy Policy describes the privacy practices of Cinehook.com with respect to consumer information. This Privacy Policy describes how we collect, use, disclose and transfer the information you provide when you interact with us via our website, applications, emails and other communications that link to or refer to this policy (the "Services") and also to the GPDR.

CONTENTS

  1. WHAT WE COLLECT ABOUT YOU
  2. HOW WE COLLECT INFORMATION FROM YOU
  3. THE USE OF THE INFORMATION WE COLLECT
  4. HOW WE SHARE INFORMATION ABOUT YOU
  5. CHILDREN
  6. YOUR RIGHTS
  7. CONSENT TO PROCESSING AND TRANSFER OF INFORMATION ABOUT YOU
  8. GDPR COMPLIANCE STATEMENT
  9. LINKS TO OTHER WEBSITES AND SERVICES
  10. UPDATES TO OUR PRIVACY POLICY
  11. CONTACT US ABOUT PRIVACY-POLICY

1. WHAT WE COLLECT ABOUT YOU

There are two main types of information we collect about users of the Online Services:

  • "Personally Identifiable Information" is information that identifies you and may include, for example, your full (i.e., first and last) name, phone number, email address, postal address, credit or other payment card number, and photos of you or other individuals.
  • "Non-Personally Identifiable Information" is information that relates to you or the computer or mobile device you use to access the online Services, but does not on its own identify you personally. This information may include (for example), information about your use of the Online Services, including web pages you have visited, apps you have downloaded, parts or functions of the Online Services you have used or viewed, gameplay data, content you have accessed or viewed, advertising sent to you or that you have viewed, transaction history, IP address and device identifiers, information about your Internet connection, information about the equipment or software you use to access the Online Services, and information you provide to or post on message boards or chat rooms that are part of the Online Services.

2. HOW WE COLLECT INFORMATION FROM YOU

We collect information about you in three main ways:

  • Directly from you, when you provide it to us: for example, when you register with the website, sign up for email or text alerts, respond to surveys, contact us or otherwise interact with us. Please remember that if others use devices into which you remain logged, they may share information with us as if they were you, and they may have access to information that you have previously provided us. To protect your privacy, please log out from the Online Services you use on shared devices.
  • Automatically, when you use our Online Services: we collect information through the use of cookies and similar technologies, through logging your activities on the Online Services, and when you download our applications. Please see our Cookies and Tracking Information Center for further information, including your choices in relation to the use of these technologies. In addition, after you have provided us with your information, we may automatically associate that information and other information that we collect with your account whenever you are logged-in so that we can identify you across multiple devices and browsers. When you are not logged-in, we may automatically collect information that can be used to recognize you across the devices you use. When you are using a Wi-Fi network to which we have access, we may also detect and identify a device to which you have previously logged-in.
  • From third parties: we may obtain information about you from third parties outside of the Online Services. When you sign-on to the Online Services or otherwise interact with social networks or if you interact with us through a social media function such as a plug-in (for example, a Facebook "like" button) then you may be permitting us to have on-going access to some information from your social network profile (such as your name, email address, your friend list, photo, age, gender, location, birthday, social networking ID, current city, the people/sites you follow, and so forth). We may also obtain information about you from a third party data aggregator, cookie technology operator, advertising network, or another type of data company.

3. THE USE OF THE INFORMATION WE COLLECT

We (and our service providers) may use the information we collect about you for a variety of business purposes. For example, we may use that information to:

  • Provide the services and products you have requested;
  • Create an account on the Online Services if you have requested one;
  • Personalize the services we offer and the advertising displayed through the Online Services (see options for opting-out of personalized advertising at our Cookies and Tracking Information Center);
  • Respond to your inquiries, requests, and comments;
  • Allow you to participate in the interactive features of our Online Services, where you choose to do so;
  • Provide technical support for the Online Services;
  • Understand how the Online Services are used so that we can continuously improve the services we provide to you;
  • Send you service-related communications, including announcements and administrative messages;
  • Send you newsletters and information about products, services and promotions relating to us or other companies or organizations that we work with.
  • Use technology (such as Facebook Custom Audiences) to deliver advertising to you on other sites based on the email address or other Personally Identifiable Information you provided to us or through the use of information we received from third parties.
  • Recognize devices you use and associate the information with your profile. We may use data collected or received from others, such as information about devices you use, to make a deterministic or probabilistic match of advertising and cookie identifiers. For example, we or others may match devices you use if you log onto the same online service or multiple devices or web browsers (deterministic), or if devices you use share similar attributes that support an inference that they are used by the same user (probabilistic). We also may use this information, for example, to match a user’s interest across devices, as well as for analytics, ad reporting, or to improve the services and
  • Combine all the information we collect or receive about you for any of the foregoing purposes.

4. HOW WE SHARE INFORMATION ABOUT YOU

We may share Non-Personally Identifiable Information, such as aggregate data and information about your use of the Online Services with third parties. We may also share information about you as disclosed at the time you provide that information, as set forth in this Privacy Policy, and in the following circumstances:

  • Service Providers that We Have Retained to Perform Certain Business-Related Functions on Our Behalf: For example, our service providers may offer services such as research, analytics, hosting websites, fulfilling transactions, maintaining databases, administering contests, providing technology services and platforms, deliveries, and processing payments. We may also need to share information with other companies in order to enable the uses described above in “How We Use Information About You” or elsewhere in this Privacy Policy. Typically, when we provide these companies with Personally Identifiable Information they are only provided with that Personally Identifiable Information they need to perform their functions and that Personally Identifiable Information can only be used as is necessary to perform the services on our behalf, or to comply with legal requirements. Similarly, where appropriate, we often take steps to require third-party service providers to protect Personally Identifiable Information.
  • Third Parties who Separately Have Your Information: We may share information about your use of the Online Services with third parties to whom you separately provide (or to whom you already separately have provided) your Personally Identifiable Information (e.g., if you establish or have established accounts with them). In these instances, we may enhance the data they have about you by using or sharing a common identifier that itself is not Personally Identifiable Information.
  • Social Networks: You may interact with certain features of the Online Services that cause information to be published to your social networks. Or, you may sign up for features on the Online Services or a social network that are designed to require that we provide to the social network information which may include Personally Identifiable Information, to associate our records relating to you in our data base with the records that social network has relating to you in their database, so that they or we can contact you or tailor messages to you, or otherwise. On pages of the Online Services that contain social network functionality, the social network providing the functionality may be able to collect information about you, even if you don't use that functionality.
  • Opt-Ins: In some places on our Online Services we may place opt-ins where you can select to receive communications from companies with whom we have promotional relationships. If you opt-in to receive those communications, or opt-in to consent to share Personally Identifiable Information with those companies, then we may disclose Personally Identifiable Information to them.
  • Contests and Sweepstakes: We may publicly disclose the name, city and state of contest and sweepstakes winners if permitted by the contest/sweepstakes rules.

5. CHILDREN

The Online Services are not designed or intended for use by children under 13, and thus if you are under 13 we ask that you do not use the Online Services or provide us with any information. If we discover that we have inadvertently gathered any such information then we will, to the extent required by law, delete such information from our records. If a parent or guardian becomes aware that his or her child under 13 has provided us with information without his or her consent, he or she should contact us at privacy@Cinehook.com.

6. YOUR RIGHTS

Communication Preferences and Opt-outs

If you have subscribed to one or more of our email newsletters or are receiving them from us and you don't want them anymore, you can unsubscribe. Select the "unsubscribe" link at the bottom of any message, use other means provided to unsubscribe or change communication preferences, or use the contact details below, to unsubscribe from marketing and promotional e-mails.

Advertising/Cookies

For more information about the use of cookies and similar technology on our Online Services (including your opt-out choices) please see the Cookies and Tracking Information Center. The effect of an opt-out for some advertisers will be to stop targeted advertising, but it will still allow the collection of usage data for certain purposes (e.g., research, analytics and internal Online Services operation purposes).

Access and Correction

In addition to the functionality provided to you via the Online Services (such as using "account settings" for registered users), where legally required we provide online visitors with access to their Personally Identifiable Information and the ability to review, update and correct it. Some access requests may be subject to a small fee. To help your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, and possibly photo ID before granting access to Personally Identifiable Information about you. Please contact privacy@Cinehook.com for more information about exercising these rights.

Data Retention and Deletion

We may retain your data for as long as you use the Online Services and for a reasonable time thereafter. If you'd like to delete, modify or update the Personally Identifiable Information that you provided via the Online Services please use the settings on the Online Services or contact us at privacy@Cinehook.com and we will respond in a reasonable time. Please note that some or all of this data may be required in order for the Online Services to function properly, and we may be required to retain certain information by law.

7. CONSENT TO PROCESSING AND TRANSFER OF INFORMATION ABOUT YOU

The Online Services are governed by and operated in accordance with, the laws of Greece. Cinehook.com makes no representation that the Online Services are governed by or operated in accordance with the laws of any other nation.

If you are located outside of Greece, please be aware that information we collect, including Personally Identifiable Information, may be transferred to, processed, stored and used in Greece. Under Greece law, your Personally Identifiable Information may be subject to access requests from governments, courts, or law enforcement in the Greece.

8. LINKS TO OTHER WEBSITES AND SERVICES

The Online Services may contain links to third-party websites or services. In some cases, we may embed a content feed, video player or other application from a third party into the Online Services, and those feeds, players or other applications may appear to be part of the Online Services, even though they are provided or served by a third party. If you access another website, or any such services, even ones that may contain the Cinehook.com logo or are framed by the Online Services, please understand that the operators of these websites or services may collect information from you, or place or read cookies or other tracking devices, which will be used by them in accordance with their own privacy practices, which may differ from ours. We are not responsible for, and we do not endorse or control, the policies or practices of any such website or services. You should always read the Privacy Policy of any website or services you access carefully in order to understand their information usage practices.

9. GDPR COMPLIANCE STATEMENT

Cinehook.com respects and complies with the EU General Data Protection Regulations (GDPR).

Some of the key ways we comply with these regulations are:

Consent:We explain what you're consenting to clearly and without "legalese", and ask that you explicitly consent to contact from us.

Breach Notification:In the event of a breach we will notify affected users within 72 hours of first having become aware of the breach.

Right to Access:Users can request confirmation as to whether or not personal data concerning them is being processed, where and for what purpose. Further, we shall provide a copy of the personal data, free of charge, in an electronic format.

Right to be Forgotten:Once we have compared your (the subjects') rights to "the public interest in the availability of the data", we may delete your personal data where you have requested this.

Data Portability:We allow you to receive the personal data concerning you, which we will provide in a "commonly used and machine readable format" and you have the right to transmit that data to another "controller".

Privacy by Design:We implement appropriate technical and organisational measures, in an effective way, in order to meet the requirements of this Regulation and protect the rights of data subjects'. We hold and process only the data absolutely necessary for the completion of our duties (data minimisation), as well as limiting the access to personal data to those needing to act out the processing.

9. UPDATES TO OUR PRIVACY POLICY

From time to time, we may revise this Privacy Policy. If we make material revisions to the way we collect or use your Personally Identifiable Information, we will provide you with notice of those changes by either: (1) announcing the change on our Online Services or (2) taking other actions as we deem appropriate under the circumstances, including without limitation, posting the revised version of this Privacy Policy online. You should check our Online Services frequently for updates.

You can determine when this Privacy Policy was last revised by referring to the "Last Updated" or similar legend at the top of this page. If you do not agree with the terms of this Privacy Policy, as it may be amended from time to time, in whole or in part, please do not continue using our Online Services.

10. CONTACT US

For any questions in relation to this Privacy Policy please contact us at privacy@Cinehook.com


COOKIES AND SIMILAR TECHNOLOGIES

Last updated 15 July 2018

CONTENTS

  1. HOW WE USE COOKIES
  2. YOUR COOKIE CHOICES AND HOW TO OPT OUT
  3. EXAMPLES OF COOKIES USED ON OUR ONLINE SERVICES
  4. DEFINITIONS
  5. CONTACT US ABOUT COOKIES AND SIMILAR TECHNOLOGIES

1. HOW WE USE COOKIES

Like many companies, we use cookies and similar technologies on our Online Services (referred to together from this point forward as "Cookies", unless otherwise stated) including HTTP cookies, flash cookies, HTML5 and Flash local storage, web beacons/GIFs, embedded scripts, e-tags/cache browsers (as defined below).

We may use Cookies for a variety of purposes and to enhance your online experience, for example, by remembering your log-in status and viewing preferences from a previous use of an Online Service, for when you later return to that Online Service. In particular, our Online Services use the following categories of Cookies:

  • Strictly Necessary Cookies: We may use Cookies required for system administration, to prevent fraudulent activity, to improve security or to allow you to make use of shoppingcart functionality. We are not required to obtain your consent to Cookies that are strictly necessary.
  • Analytics and Performance-Related Cookies: We may use Cookies to assess the performance of our Online Services, including as part of our analytic practices to improve the content offered through the Online Services. We use third party analytics vendors to analyze statistics and evaluate our services and the content we provide to you. These vendors may collect or have access to your anonymized information, pursuant to their own privacy policies. One of the vendors we use is Google Analytics.
  • Functionality-Related Cookies: We use Cookies to tell us, for example, whether you have visited the Online Services before or if you are a new visitor and to help us identify the features and content in which you may have the greatest interest.
  • Targeting-Related Cookies: We may use Cookies to deliver content, including ads, relevant to your interests on our Online Service and third-party sites based on how you interact with our advertisements or content. We have set out further information about the use of Cookies by ad networks below.

Examples of some of the third parties we work with to analyze your use of the Online Services and to personalize the advertising we and third parties serve to you, their privacy policies, and the opt-outs they may offer can be found in the table below:

NetworkCustomer Info PageOpt-Out Page
Google privacy ads policy
Yahoo! privacy ads policy

2. YOUR COOKIE CHOICES AND HOW TO OPT OUT

You have the choice whether to accept the use of Cookies and we have explained how we can exercise your rights, as follows:

  • Most browsers are initially set up to accept HTTP cookies. The "help" feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, and how to disable existing cookies. For more information about HTTP cookies and how to disable them, or restrict the categories of cookies you wish to accept, you can consult the information at allaboutcookies.org.
  • Controlling the HTML5 local storage on your browser depends on which browser you use. For more information regarding your specific browser please consult the browser's website (often in the Help section).
  • For more information about Flash "cookies" or local storage objects or LSOs, and how to disable them, you can consult the information provided at adobe.com.
  • Please note that rejecting Cookies does not mean that you will no longer see ads when you visit our Online Services.
  • Please note that without HTTP cookies and HTML5 and Flash local storage, you may not be able to take full advantage of all our Online Services features and some parts of the Online Services may not function properly.

The effect of opting out of third-party advertising networks is explained on each opt out page. Note that for some sites, the effect of opting out of third-party advertising means that customized advertising will not be delivered to you. Information regarding your usage of the Services may still be collected for research, analytics or internal operations purposes. We are not responsible for the effectiveness of any such opt-out options.

3. EXAMPLES OF COOKIES USED ON OUR ONLINE SERVICES

The following table sets out some examples of the individual cookies we may use and the purposes for which we use them (other cookies may also be used, and we may use other types of cookies or cookies for other purposes):

Cookie CategoryCompanyCookie Names PurposeContentExpiryMore info
Strictly Necessary Cookies Cinehook.com advanced-user These cookies are required to operate our digital properties Session cookie (expires when browser is closed) Strictly Necessary Cookies Session Cookie, Specific to backend technology framework

4. DEFINITIONS

CookiesA cookie is a set of data sent from a website to a device user's web browser which is stored in that user's device. Cookies are stored as small text files containing a string of characters. They provide certain information to us or to third parties about a variety of things, including, but not limited to, how Online Services are used (e.g., which pages and advertisements have been viewed), about users' preferences (e.g., what size font a user prefers) and for site functionality (e.g., remembering where a user paused watching video content). Regular cookies may generally be disabled or removed by tools that are available as part of most browsers, and in some but not all instances can be blocked in the future by selecting certain settings. Please be aware that if you disable or remove cookies or HTML5 cookies on your device, some parts of our Online Services may not function properly, and that when you revisit our Online Service your ability to limit cookies is subject to your browser settings and limitations.
Web BeaconsWeb beacons or similar technologies may be used for a number of purposes, including to count visitors to the Online Service, to monitor how users navigate the Online Services, to count how many e-mails were sent that were actually opened, or to count how many particular articles or links were actually viewed. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to HTTP cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence.
Embedded ScriptAn embedded script is programming code that is designed to collect information about your interactions with the Online Service, such as the links you click on. The code is temporarily downloaded onto your device from a web server or a third-party service provider, is active only while you are connected to the Online Service, and is deactivated or deleted thereafter.
ETag, or entity tagA feature of the cache in browsers, an ETag is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL ever changes, a new and different ETag is assigned. Used in this manner ETags are a form of device identifier. ETag tracking may generate unique tracking values even where the consumer blocks HTTP, Flash, and/or HTML5 cookies.

5. CONTACT US

For any queries in relation to this Cookies and Tracking Methods Information Center please contact us at cookies@Cinehook.com

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